Communication Basics
Communication is the foundation of our relationships and interactions with one another, yet misunderstandings and miscommunications dominate our culture. How often have you found yourself saying, “But what I meant was…?” Or, in trying to resolve a conflict between two people, become seen as the problem? Or, when expecting a task to be accomplished, being told the doer “didn’t know?”
The growing complexity and interdependency of the workplace has made poor communication one of the most vexing problems facing many organizations today. As basic as it sounds, good communication habits are the secret to improving relationships, building collaborative teams, increasing productivity, satisfying customers, and advancing careers.
Insightful and practical, presentations and workshops about this topic give participants an overview of the fundamental tenets of communication, and offer best practices for getting the outcomes they desire. Participants will learn and practice an easy-to-master model for complete communication that increases personal clarity and improves one’s communication effectiveness in many situations. Some key takeaways include:
- Greater understanding about the role of good communication in personal and professional success
- Best practices for ensuring that your communications get the outcomes you intend
- Clarity about the importance of and impediments to listening and why it is an increasingly important practice
- A simple but effective communication model that can disarm conflict and improve relationships in many areas of your life